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Who really said it

There is surely nothing quite so useless as doing with great efficiency what should not be done at all

Written by Peter Drucker
Attribution status: Verified Reuse status: In copyright

Drucker wrote this sentence — word for word — in “Managing for Business Effectiveness,” his article in the May 1963 Harvard Business Review ↗. Quote Investigator ↗ traced it to that article and concluded Drucker should be credited with it. The popular wording is the original, not a later polish.

Last verified 17 Aug 2026 · how we verify · spot an error?

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Verified quote & credit

“There is surely nothing quite so useless as doing with great efficiency what should not be done at all” Peter F. Drucker, "Managing for Business Effectiveness," Harvard Business Review, May 1963. Verified: this exact wording, including "surely," is Drucker's own. Via Quotle.info.

Can you use it?

Still under copyright (rights held by Harvard Business School Publishing Corporation (Harvard Business Review), and the estate of Peter F. Drucker). A short, credited quote is generally fine for talks, teaching, and internal decks; for commercial, published, or large-scale reuse, get permission.

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In context

Evoking the world of Peter Drucker — Austrian-born American management consultant, educator and author. Theme: "There is surely nothing quite so useless as doing with great efficiency what should not be done at all". Atmospheric and restrained, cinematic directional light, a muted period-appropriate palette, fine grain and texture. Compose with generous empty space for the quote and a small credit line. No lettering in the image itself.

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Provenance

The source

Article
Managing for Business Effectiveness
Published in
Harvard Business Review, May 1963
Author
Peter F. Drucker
Wording
Matches the popular version verbatim, “surely” included

What is the major problem? It is fundamentally the confusion between effectiveness and efficiency that stands between doing the right things and doing things right. There is surely nothing quite so useless as doing with great efficiency what should not be done at all. HBR, May 1963

Passage as transcribed by Quote Investigator ↗ from Harvard Business Review’s online archive. HBR’s public page shows only the article’s opening paragraph; the body, including this passage, is paywalled.

“Managing for Business Effectiveness” in the HBR archive

How the line travelled

  • 1907–1908. The joke exists in embryo: a Journal of Education item credits Professor Giddings with defining administration as a systematic way of doing things that need not be done at all, and School Board Journal prints a wit’s line about doing extremely well what should not be done at all — both catalogued by Quote Investigator ↗.
  • May 1963. Drucker publishes “Managing for Business Effectiveness” in Harvard Business Review ↗, arguing that firms pour resources into problems rather than opportunities. The sentence lands as the close of that argument.
  • 1964, then 1991 and 1995. The rewriting starts almost immediately: a Uniontown, Pennsylvania newspaper filler drops “surely” in November 1964, columnist L. M. Boyd trims it further in 1991, and a 1995 Philadelphia Inquirer column prints a wholly different phrasing under Drucker’s name — the sequence is documented at Quote Investigator ↗.
  • 2017. Quote Investigator publishes its chronology and concludes that Drucker should be credited with the expression he wrote in 1963 ↗, and that Gore Vidal’s 1975 “commercialism” line was probably derived in part from earlier statements.

Fact-check

The quote is real — the versions you’ve seen mostly aren’t

This is one of the rare famous management lines that survives scrutiny: Drucker really wrote it, in the words people use. The trouble is everything that grew around it. Within a year the sentence was already being trimmed, and by the 1990s columnists were quoting rewrites in quotation marks under his name. A separate, similar-sounding line by Gore Vidal gets tangled in as well.

“Nothing is less productive than to make more efficient what should not be done at all”Credited to Peter Drucker — but not his sentence Rewrite

Quote Investigator finds this version in a 1995 Philadelphia Inquirer column, and notes that Inc. republished the same variant in a 2014 productivity listicle. It carries Drucker’s name but shares almost none of his actual wording — see QI’s chronology ↗.

“There’s nothing so useless as doing efficiently that which should not be done at all”Credited to Peter Drucker — a shortened paraphrase Trimmed

Syndicated columnist L. M. Boyd ran this in 1991 with “surely” and “great” both stripped out. QI also documents an even earlier trim: a 1964 filler item in The Evening Standard of Uniontown, Pennsylvania, dropped “surely” barely a year after the original appeared. Both are catalogued by Quote Investigator ↗.

“Commercialism is doing well that which should not be done at all”Gore Vidal Different line

A genuinely separate remark, made by Vidal on BBC One in 1975 and printed in The Times Book of Quotations (2000). Vidal openly said he thought he had stolen it from somebody. It is regularly mashed together with Drucker’s sentence online, but the two are not the same quote — QI documents both ↗.

“Library efficiency frequently consists of doing very well what need not be done at all”Jesse H. Shera Field variant

The librarian Jesse H. Shera confirmed in writing that this version was his own, according to a 1982 item in American Libraries cited by Quote Investigator ↗. It circulates in library circles and sometimes drifts back onto Drucker.

The underlying joke, 1907 and 1908“Professor Giddings” and an unnamed wit Precursor

QI records a 1907 Journal of Education item crediting Professor Giddings with defining administration as a systematic way of doing things that need not be done at all, and a 1908 School Board Journal line about doing extremely well what should not be done at all. These predate Drucker but are jokes about bureaucracy, not the sentence he wrote — read the chronology ↗.

If you want the line Drucker actually wrote, use this one, with “surely” and “great” intact, and cite “Managing for Business Effectiveness,” Harvard Business Review, May 1963 ↗.

Context

Why this sentence stuck

The line is not a standalone aphorism — it is the punchline of a diagnosis. In the same passage Drucker complains that in every allocation of business resources he had ever examined, the bulk of time, work, attention and money went to problems rather than opportunities, and to areas where even extraordinary performance would barely move results. The fix, he argued, was to stop confusing effectiveness with efficiency.

That framing is what gave the sentence legs. Efficiency measures how well you do the thing; effectiveness asks whether the thing is worth doing. Drucker’s formulation makes the first worthless without the second, in one breath, which is why it has been recycled by consultants, librarians and productivity bloggers for six decades — usually in a slightly worse rewrite.

The confusion between effectiveness and efficiency stands between doing the right things and doing things right.

The joke Drucker sharpened

The underlying gag is older than Drucker. Quote Investigator records a 1907 item in The Journal of Education in which Professor Giddings is credited with defining “administration” as a systematic way of doing things that need not be done at all, and a 1908 line in School Board Journal attributed to an unnamed wit: doing extremely well what should not be done at all.

What Drucker added was the business frame. The earlier versions are jabs at bureaucrats; his is a claim about where a company’s scarce resources actually go, embedded in an argument about opportunity versus problem-solving. That is why his phrasing, not the 1907 one, is the version people quote.

Explore

Filed under

More provenance-checked quotes on the same theme, each with its reuse status.

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Trusted places to keep pulling the thread — primary archives, fact-checks, and scholarship. We show how we used each one before you leave.

The author

Who was Peter Drucker?

Peter Drucker

1909–2005 · Austrian-born American management consultant, educator and author

Born in Vienna in 1909 and dead in Claremont, California in 2005, Peter Ferdinand Drucker spent six decades arguing that management was a discipline rather than a knack. He taught at Bennington College, then for twenty-one years at New York University, and finally at Claremont Graduate University, where the Drucker Institute counts 39 major books to his name. He is routinely called the founder of modern management — and this sentence is his single most-quoted line about the difference between being busy and being useful.

For writers & researchers

Cite this

Primary source

Peter F. Drucker, “Managing for Business Effectiveness,” Harvard Business Review, May 1963.

This verification page

Quotle.info. “Who really said ‘There is surely nothing quite so useless as doing with great efficiency what should not be done at all’?” Last verified 17 Aug 2026. https://quotle.info/who-said/there-is-surely-nothing-quite-so-useless-as-doing-with/

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